d882 Terms and Conditions

d882 is an online gaming platform that provides cricket betting, slot games, live casino, and other entertainment services for users in Bangladesh. The rules set out below constitute a legal agreement between d882 and its users.

1.1 Definitions

• "Platform" refers to the d882 website, mobile site, and all associated services.
• "User" refers to any active or inactive account holder registered on d882.
• "Service" refers to all games, betting, and financial transaction services available through the platform.
• "Wallet" refers to the funds held in a user's d882 account.

1.2 Applicability

These Terms apply to all services and features of the d882 platform. Accessing the platform, playing games, depositing funds into or withdrawing funds from an account — these Terms are binding in every case. By accepting these Terms, the user confirms that they have read and understood this document in full.

A valid personal account is required to use services on the d882 platform. During the registration process, users must comply with the following conditions.

2.1 One Person, One Account

Each person may open only one account. Creating multiple accounts under the same person's name, from the same device, or from the same IP address is strictly prohibited. In the event of a breach of this rule, d882 reserves the right to close the account and cancel any earned bonuses at any time.

2.2 Accuracy of Information

All information provided at registration — full name, date of birth, mobile number, email address — must be accurate, complete, and up to date. Providing false or misleading information may result in the immediate closure of the account.

2.3 Account Security

The user is solely responsible for keeping their login credentials (password, PIN) completely confidential. Sharing login details with any third party is strictly prohibited. If unauthorized access to an account is suspected, the d882 support team must be notified immediately.

d882 services are for users aged 21 and above only. At registration or at any time thereafter, d882 may request the user to submit appropriate documents to verify their age and identity.

3.1 KYC Process

To ensure safe and responsible gaming, d882 follows a Know Your Customer (KYC) process. The user may be required to submit the following documents:

• A clear copy of National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Payment method details (where applicable)

3.2 Restrictions Pending Verification

d882 reserves the right to hold withdrawal requests until the KYC process is complete. If a user fails to submit the required documents within the specified time, restrictions may be placed on the account.

d882 offers secure and fast financial transactions through Bangladesh's leading mobile banking services.

4.1 Deposits

• Minimum deposit amount: ৳300 (per method)
• Available methods: bKash, Nagad, Rocket, Upay and bank transfer
• Deposits are generally credited to the account instantly
• It is the user's responsibility to provide accurate details at the time of deposit
• Using third-party cards or accounts to fund an account is prohibited

4.2 Withdrawals

• Minimum withdrawal amount: ৳800
• Standard processing time: within 1 hour
• Withdrawals will only be sent to the registered payment method
• Withdrawals may be delayed if KYC verification is not complete
• Withdrawals may be restricted before active bonus wagering requirements are met

4.3 Currency

All transactions on d882 are conducted in Bangladeshi Taka (BDT / ৳). A user's account wallet will always be displayed in Bangladeshi Taka.

d882 regularly offers users various types of bonuses and promotional offers. All such offers are subject to the following general terms and conditions.

5.1 Welcome Bonus

New users will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳15,000. A 15x wagering requirement must be met to use this bonus.

• The welcome bonus applies to the first deposit only, once
• The bonus amount cannot be withdrawn directly as cash
• If the account is closed before the wagering requirement is met, the bonus will be forfeited
• Any attempt to claim the welcome bonus from multiple accounts will result in all accounts being closed

5.2 VIP Program and Cashback

The d882 VIP program has three tiers: Bronze — up to 0.3% weekly cashback; Silver — up to 0.7% weekly cashback; Gold — up to 1.0% weekly cashback. Users can move up to higher tiers through continuous active play. Specific terms for cashback offers will be available on the promotions page.

5.3 General Bonus Terms

• d882 reserves the right to change the terms of any bonus or promotion without prior notice
• Bonuses must be used for personal entertainment purposes only
• If evidence of bonus system abuse is found, the account may be closed
• d882's decision is final in any dispute relating to bonuses

Compliance with the following rules is mandatory when playing games on the d882 platform.

6.1 Fair Play Policy

d882 is committed to ensuring fair and transparent outcomes across all games. The platform's games use SSL encryption technology and fair play methods. If a user has any doubt about the outcome of a game, they may contact the support team.

6.2 Bet Cancellation and Technical Errors

If a game is not completed due to a technical error, server disruption, or disconnection, d882 reserves the right to cancel that bet and return the wagered amount. In the event of an abnormal win caused by a game software error, d882 also reserves the right to void that amount.

6.3 Betting Limits

Minimum and maximum bet limits are set for each game and market and are displayed in the game interface. d882 reserves the right to change these limits at any time.

6.4 Sports Betting

The following rules apply to cricket and other sports betting:

• Placing a bet after an event has started is generally not possible (except for live betting)
• If a match is cancelled or abandoned, bets will be refunded (in accordance with applicable rules)
• If a result is determined by the Duckworth-Lewis method, that result will be considered final
• d882 reserves the right to cancel bets in the case of incorrect pricing

The following activities are strictly prohibited on the d882 platform. Any user who violates these rules will have their account immediately closed and all funds may be confiscated.

• Creating or operating multiple accounts
• Registering with a false identity or fraudulent documents
• Strategically abusing the bonus system (bonus hunting)
• Playing games using software bots, automation tools, or artificial intelligence
• Attempting to exploit platform vulnerabilities or errors to gain an unfair advantage
• Using the platform for money laundering or illegal purposes
• Attempting unauthorized access to another user's account
• Making any false or misleading claims related to d882
• Operating an account for business or commercial purposes
• Operating an account on behalf of a minor

8.1 d882's Rights

d882 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• If any provision of these Terms is violated
• If fraudulent or unusual activity is detected
• If the KYC process is not completed
• If there has been no activity on the account for an extended period
• If required for legal or regulatory reasons

8.2 User Rights

A user may request the closure of their own account at any time. In such cases, the opportunity to withdraw any remaining funds in the wallet will be provided, however active bonuses will be cancelled. If you wish to temporarily or permanently close your account for responsible gaming reasons, please contact our support team.

8.3 Inactive Accounts

If there is no login or transaction for 12 consecutive months, the account may be marked as inactive. A service fee from d882 may apply to inactive accounts — a specific notice will be sent regarding this.

Although d882 operates as a safe and reliable platform, d882's liability is limited in the following cases:

• Loss caused by the user's own negligence or by sharing login credentials with others
• Loss caused by internet disconnection or technical issues from third parties
• Disruption caused by unforeseen circumstances (force majeure) — natural disasters, cyberattacks, etc.
• Financial loss resulting from losing a game (game outcomes are determined impartially)
• Any issue arising from the provision of false information

d882 places the highest importance on the privacy of users' personal information. Information collected during registration is used solely for the purposes of providing services, verifying identity, and complying with applicable laws.

10.1 Data Collection and Use

Information collected by d882 includes: name, contact details, identity documents, transaction history, and gaming activity data. This information is not sold or shared with third parties — it is used only with service delivery partners and for legal requirements.

10.2 Cookie Policy

d882 uses cookies to improve the user experience on its website. By continuing to use the platform, the user is considered to have agreed to the cookie policy.

For more details, please visit our Privacy Policy page.

Any dispute between d882 and a user will be resolved through the following process.

11.1 How to Submit a Complaint

For any complaint or dispute, the user should first contact our support team via 24/7 live chat. A clear description of the complaint, supporting evidence, and the expected resolution must be provided.

11.2 Resolution Timeframe

d882 aims to resolve all complaints as quickly as possible. If a matter requires further investigation, the user will be informed.

11.3 Final Decision

On any matter relating to game outcomes, bonus eligibility, or accounts, the decision of d882's compliance team shall be considered final and binding.

d882 reserves the right to change, amend, or update these terms at any time. For significant changes, users will be notified via their registered email or through the platform.

By continuing to use the platform after changes have been made, the user is considered to have accepted the updated terms. It is therefore recommended to visit this page regularly.

If you have any questions or need clarification about these terms, please contact d882 through the following channels.

• Live Chat: Support available in Bengali 24 hours a day, 7 days a week
• Email: [email protected]

For responsible gaming support, please visit our Responsible Gaming page.